MAGSEES Privacy Policy

Account and identity information, such as name, title, company name, registered email address, phone number, login credentials, account name, encrypted password information, and two-factor authentication information.

Enterprise information, such as company name, registered address, operating address, unified social credit code or other registration number, legal representative information, business qualifications, principal business lines, product information, and export or trade-related information.

Verification and onboarding materials, such as business licenses or similar proof of legal existence, bank account information, account opening certificates, powers of attorney, stamp or signing information, tax information, payment and receipt materials, and other materials required to activate transaction collaboration functions.

Transaction collaboration information, such as inquiry information, quotation information, negotiation records, sample request information, order information, order acceptance records, contract or online signing records, document contents, file upload records, performance milestones, shipment information, logistics tracking information, reconciliation records, recordkeeping payment information, and transaction dossiers.

Display and publication information, such as company introductions, product information, qualification summaries, images, files, public contact information, manufacturer page content, market updates, and other content voluntarily published by the user.

Customer service and communication information, such as inquiry details, complaints, feedback, email correspondence, call records, meeting notes, ticket contents, and other information necessary for issue handling.

Device and log information, such as device type, device identifiers, browser type, IP address, access time, page visit records, click behavior, crash logs, session information, Cookies, and similar technology information.

Compliance and risk information generated or obtained for the purpose of identifying abnormal behavior, handling disputes, complying with legal obligations, or satisfying cross-border trade compliance requirements.

Public-source information lawfully obtained from public channels, partners, certification bodies, logistics providers, or service providers in relation to enterprises or transactions, where permitted by law or authorized by the user.

Any other information voluntarily submitted by the user or provided with the user’s consent.

information entered, uploaded, submitted, or otherwise generated by users in the course of using the services;

information that users authorize us to obtain from third parties;

log, device, and usage data collected automatically during operation of the Platform;

publicly available information lawfully accessible to us; and

information provided as necessary by counterparties, service partners, or affiliated services of the Platform.

to create, maintain, and manage user accounts;

to identify users, verify consistency of submitted materials, and determine whether to enable or maintain access to relevant functions;

to conduct limited supplemental verification of Suppliers, such as public information searches, online authenticity checks, contact confirmation, or arranging on-site visits;

to provide information display services, manufacturer page displays, catalog displays, price information displays, index displays, and news and report services;

to provide Trade OS transaction collaboration functions, including inquiries, quotation display, negotiation, sample workflows, order workflows, online signing, file management, performance records, logistics tracking, and dossier management;

to display or transmit necessary information to counterparties, relevant service participants, or partners in order to complete transaction workflows initiated by or involving users;

to send service notices, verification information, risk control alerts, rule updates, system messages, and customer service responses;

to carry out security protection, abnormality detection, fraud identification, dispute handling, audit recordkeeping, compliance management, and Platform operations analysis;

to conduct statistical analysis, product optimization, function improvement, service testing, and internal management;

to comply with applicable laws and regulations and requests from courts, regulators, or other competent authorities; and

to use the information for other purposes related to Platform services where consent has been obtained or another lawful basis exists.

We may use Cookies, local storage, pixel tags, log files, and other similar technologies to identify users, maintain login sessions, remember preferences, analyze visit behavior, improve security, and optimize the Platform experience.

Users may manage Cookies through their browser or device settings. However, disabling certain functions may affect the normal availability of parts of the services.

to share necessary information with counterparties in order to provide services requested by the user;

to share necessary information with cloud service providers, storage service providers, email and SMS providers, technical support providers, verification service providers, customer service providers, data analytics providers, logistics providers, or document processing service providers, solely to the extent necessary to achieve the relevant service purpose;

to share information with Platform affiliates as reasonably necessary to support unified operations, risk control, security protection, customer service, and compliance management;

to disclose information in response to applicable laws and regulations, requests of competent authorities, judicial proceedings, arbitration proceedings, or regulatory investigations;

to make necessary disclosures within the scope permitted by law to protect the lawful rights and interests, property, or safety of the Platform, users, or third parties, or to protect public safety; and

to transfer relevant information as required in connection with a merger, demerger, restructuring, asset transfer, financing, or similar transaction involving the company, provided that we will require the receiving party to continue to undertake corresponding protection obligations.

When a user initiates, participates in, or advances a transaction workflow through Trade OS, we may display or transmit necessary transaction-related information to the relevant counterparty, including enterprise name, contact person, contact details, quotation information, order information, signing information, shipment information, logistics information, document contents, and performance records.

The user understands and confirms that such information sharing is a necessary component of the Transaction Collaboration Services.

Before providing any third-party personal information through the Platform, the user must ensure that it has obtained the necessary authorization or has another lawful basis for doing so.

Because MAGSEES provides services to enterprise users globally, the Platform’s systems, servers, technical support teams, service partners, or transaction participants may be located in different countries or regions.

Accordingly, user information may be transferred to, stored in, or accessed from countries or regions outside the user’s place of residence as required for the services.

We will take reasonable measures to protect the security of information in cross-border transfers to the extent required by applicable law and, where required, fulfill applicable legal obligations relating to notice, consent, assessments, contractual arrangements, or other compliance measures.

Users understand that cross-border trade, international logistics, cross-border communications, and globalized system deployment may result in information flows across multiple jurisdictions.

For information that the user actively authorizes for public display, such as enterprise name, enterprise profile, product information, public contact information, qualification summaries, manufacturer page information, market views, or other display content, we may display such information on public pages of the Platform, in search results, on thematic pages, or in promotional materials.

Users may manage their public display content through the functions provided by the Platform. However, for content that has already been lawfully made public or reasonably obtained by third parties, the Platform cannot guarantee complete withdrawal.

We will retain relevant information for the period necessary to achieve the purposes described in this Policy, unless a longer retention period is required by law or regulation.

For transaction records, signing records, workflow logs, tax and finance-related records, complaint handling records, compliance audit records, and similar records, we may retain such information for a reasonable period based on legal obligations, dispute handling needs, or risk control needs.

After the applicable retention period expires, we will delete or anonymize the relevant information in accordance with law, unless otherwise required or justified by law or necessity.

We implement reasonable administrative, technical, and physical security measures to protect information against unauthorized access, disclosure, alteration, loss, or destruction.

These measures may include access controls, permission tiering, audit logging, encryption in transit, backup and recovery, security monitoring, and personnel management controls.

However, no internet environment is absolutely secure, and we cannot guarantee absolute security of any information transmission or storage. Users should also properly safeguard their account passwords, devices, and related credentials, and are responsible for the security of their own operations.

If a security incident that may affect information security occurs, we will take appropriate response measures in accordance with applicable law and provide notification where required.

to inquire about, access, or obtain a copy of relevant information;

to correct, supplement, or update relevant information;

to request deletion of relevant information, except where retention or continued processing is required by law or regulation;

to withdraw consent, without affecting processing carried out prior to such withdrawal based on consent;

to request account cancellation;

to request an explanation of this Policy or our information handling rules; and

to raise objections, file complaints, or report concerns to competent authorities where permitted by law.

The Platform is primarily intended for enterprise users and is not directed to minors. If we discover that we have collected information relating to a minor without appropriate authorization, we will, in accordance with applicable law, promptly delete such information or otherwise take appropriate measures.

We may update this Policy in response to changes in laws and regulations, business adjustments, product upgrades, or risk control needs.

The updated Policy will be published through website announcements, page notices, in-platform notifications, or other reasonable means, and will take effect on the date of publication or on the effective date specified in the updated Policy.

Where required by applicable law, we will provide additional notice or obtain consent for material changes.

The formation, validity, interpretation, performance, and dispute resolution of this Policy shall be governed by the laws of mainland China, excluding its conflict-of-law rules.

Any dispute arising out of or in connection with this Policy shall first be resolved through friendly consultation. If no resolution is reached, either party may bring the dispute before a court of competent jurisdiction at the location of [Full Legal Name of the Operating Entity].

If the laws of the user’s jurisdiction grant the user mandatory data protection rights that cannot be waived, nothing in this Policy shall exclude the application of such mandatory rights within their applicable scope. However, to the extent not inconsistent with such mandatory rules, this Policy shall remain valid and applicable.

The official public and binding version of this Policy is the English version published by the Platform.

If the Platform provides this Policy in any other language for explanation, communication, compliance support, or user convenience, such versions are for reference only.

To the maximum extent permitted by applicable law, if there is any inconsistency between the English version and any other language version, the English version published by the Platform shall prevail.

Operating Entity: [Full Legal Name of the Operating Entity]

Contact Email: [Contact Email]

Contact Phone: [Contact Phone Number]

Contact Address: [Contact Address]

Effective Date: [Effective Date]