Help Center
Everything you need to register your account, complete company verification, understand the company rating system, and use MAGSEES and Trade OS efficiently.
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Platform Support
The MAGSEES Help Center provides support for:
- Account registration and login
- Company verification
- Company rating system
- Trade OS support
- Export compliance guidance
- Frequently Asked Questions (FAQ)
- Contact support
For information about MAGSEES, please visit the About MAGSEES page.
For Trade OS workflows and operating instructions, please refer to the Trade OS User Guide.
Corporate Accounts
Registration & Login
Companies may register using:
- Corporate Email
- Microsoft
- Apple
After registration, users can access the platform.
Visitors can browse public information.
Trade OS functions become available after completing company verification and approval.
Company Verification
To activate Trade OS, companies must complete the verification process.
Required information includes:
Company Information
- Company information
- Contact information
- Company website
- Corporate email
Supporting Documents
- Bank account information
- Company qualification documents
- Authorization documents
Trade OS functions will be activated after approval.
Verification Policy
General Verification
MAGSEES only reviews the completeness and consistency of submitted documents.
Verification is solely used for platform access and does not constitute any guarantee regarding a company's authenticity, creditworthiness, financial status, or ability to perform contractual obligations.
Supplier Verification
To improve supply chain quality and transaction security, MAGSEES performs limited compliance verification for supplier applications.
Verification Scope
- Company registration verification
- Public business information review
- Dual-use export qualification verification (where applicable)
- Telephone verification of business operations
- Third-party factory audit (where applicable)
Only approved suppliers can access quotation, RFQ response, and order management functions within Trade OS.
Buyer Verification
Due to differences in international jurisdictions and regulatory systems, MAGSEES performs only basic document verification for buyers.
Verification results are used solely for granting platform access and do not constitute any guarantee, endorsement, or representation regarding a buyer's identity, financial capability, payment ability, operational status, or contractual performance.
Company Rating System
MAGSEES has established a company rating system to help buyers and suppliers evaluate business capabilities more efficiently.
Ratings are provided for reference only and do not constitute any guarantee or credit endorsement by MAGSEES.
Buyer Rating
Buyer ratings are automatically calculated based on the cumulative purchasing volume completed through the platform.
| Cumulative Purchase Volume (USD) | Rating | Level |
|---|---|---|
| <100,000 | Silver | ⭐⭐⭐ |
| 100,000–1,000,000 | Gold | ⭐⭐⭐⭐ |
| 1,000,000–10,000,000 | Platinum | ⭐⭐⭐⭐✨ |
| ≥10,000,000 | Diamond | ⭐⭐⭐⭐⭐ |
Buyer ratings are updated dynamically according to cumulative purchasing activity.
Supplier Rating
Supplier ratings are generated using MAGSEES' comprehensive evaluation model.
Evaluation dimensions include:
- Financial Strength
- Product Quality
- Price Competitiveness
- Delivery Capability
- Technical Capability
- Quality Certifications
- ESG Performance
- Service Quality
| Overall Score | Rating | Level |
|---|---|---|
| 60–70 | Silver | ⭐⭐⭐ |
| 70–80 | Gold | ⭐⭐⭐⭐ |
| 80–90 | Platinum | ⭐⭐⭐⭐✨ |
| 90–100 | Diamond | ⭐⭐⭐⭐⭐ |
MAGSEES also provides Deep Evaluation Reports to assist buyers in supplier assessment.
Trade OS Support
Trade OS provides digital collaboration tools for cross-border trade.
Key features include:
RFQ Management
Online Quotations
Online Negotiation
Sample Requests
Purchase Orders
Contract Confirmation
Payment Record Keeping
Receipt Confirmation
Production Tracking
Logistics Tracking
Trade Document Management
For detailed operating procedures, please refer to the Trade OS User Guide.
Export Compliance Support
MAGSEES provides export compliance guidance, including:
- Dual-use export regulations
- Export license guidance
- End User & End Use Statement (FUA)
- Customs declaration references
- Compliance document templates
For more information, please visit the Export Compliance Center.
Platform Disclaimer
MAGSEES is an information service and digital collaboration platform for the global rare earth magnetic materials industry.
MAGSEES does not provide:
- Online payment services
- Fund custody or escrow services
- Payment processing services
- Trade settlement services
- Trade guarantees
- Performance guarantees
MAGSEES does not participate in product delivery or contract execution.
Frequently Asked Questions (FAQ)
Q1. Why can't I submit an RFQ after registering?
Your company must complete verification and obtain approval before Trade OS trading functions become available.
Q2. Does Trade OS provide online payment services?
No. All payments are settled directly between buyers and suppliers in accordance with their contractual agreement.
Q3. Does MAGSEES guarantee the authenticity of suppliers?
No. MAGSEES conducts limited compliance verification only. Verification does not constitute any guarantee regarding a supplier's authenticity, product quality, creditworthiness, or contractual performance.
Q4. Do company ratings represent MAGSEES' guarantee?
No. Company ratings are provided solely as a business reference and do not constitute any guarantee, endorsement, or credit assurance by MAGSEES.
Q5. Do Sales Contracts generated by Trade OS contain the MAGSEES logo?
No. Standard trade documents provided by Trade OS—including Sales Contract, Sample Contract, Proforma Invoice, and Commercial Invoice—are designed using a White-Label format. These documents are intended solely to assist buyers and suppliers in confirming transaction details and managing business processes. They do not contain MAGSEES or Trade OS branding.
Q6. How can I obtain support?
If you need assistance with account registration, company verification, business cooperation, or platform usage, please contact us through the Contact Us page. Our support team will respond as soon as possible.